We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

However, for apparell products, our policy extends to 30 days, which means that you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@searchingforskylab.com. Please note that returns will need to be sent to the following address:

1080 Virtual Media Consulting Ltd.

Wey House

15, Church Street, Suite 300

KT13 8NA Weybridge

Surrey

UK

Please always contact our service team before returning anything. In many cases, we find a solution that avoids sending packages back and forth unnecessarily. It’s for the sake of your time and the environment!

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting and agreeing a return will not be accepted.

You can always contact us for any return question at info@searchingforskylab.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get the item you want is to contact us on info@searchingforskylab.com.

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@searchingforskylab.com.

We have a policy of not accepting returns unless the items are damaged or you get the wrong item delivered.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

You can always contact us for any return questions at info@searchingforskylab.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method and/or a replacement item will be sent to you. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We ship internationally. It means that sometimes we are able to use cheaper shipping services than anticipated. When this is the case, we will refund you the difference. You will receive a notification by us when we are able to save on your shipping and we will start the refund process, which typically takes 5-10 days.

Please see our Shipping & Delivery Policy for details.

Cookies Policy

This Cookies Policy explains what Cookies are and how We use them. You should read this policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

Interpretation  
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions  
For the purposes of this Cookies Policy:
 * Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to 1080 Virtual Media Consulting Ltd., Wey House, 15 Church Street, Suite 300, Weybridge, KT13 8NA.

 * Cookies means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.

 * Website refers to Searching for Skylab, accessible from <https://searchingforskylab.com>

 * You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

Use of this Website and these Terms shall be subject only to the laws of England and Wales which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use.

The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this Website and its use and these Terms.

Entire Agreement

These terms and conditions constitute the entire agreement between you and 1080 Virtual Media Consulting Ltd. relating to the subject of cookies on this website.

A cookie is a small text file which a website might place on to a website user's computer hard drive. The website would use this text file to store a small bit of information which will make the user's experience of the website better if it were still available the next time the user visits that site. Only the webserver that sets the cookie can read it again and the file itself is given an expiry date so that they will automatically be deleted at the specified time in the future. A cookie is not software or a program and hence cannot "run" on your computer. Cookies are not a way by which viruses or spyware spread.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the
information stored in and obtained from Cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both Persistent and Session Cookies on this site for the purposes set out below:

1. Each time we create a cookie we give it a number and this number is stored in the cookie, if the visitor subsequently logs in or registers on the website this number is stored against your customer record. We do this so that the next time you come to the site we can log you in again.

Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us

These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us

These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language    preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

2. The second way we use cookies is to remember whether we have told you we use them or not. When a visitor comes to the site we inform that that we use cookies and that this explanation he/she is reading exists. Once the visitor has read that and accepted that they understand our cookie use, we store a flag in a cookie so that we know not to bother the visitor with this again.

Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us

These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Any other cookies?

Yes. We also use "Tracking and Performance" and "Targeting and Advertising" Cookies.

Tracking and Performance Cookies
    Type: Persistent Cookies
    Administered by: Third-Parties

We use Google Analytics to record the number of visits people make to our website and other associated statistics, this data helps us to build a better website for our customers. The data gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. 

Targeting and Advertising Cookies
    Type: Persistent Cookies
    Administered by: Third-Parties

We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how users react to them.

These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group You with other users
who have similar interests. 

Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while You are on third party websites.

Social Media Cookies
    Type: Persistent Cookies
    Administered by: Third-Parties

When You share information using a social media networking website such as Facebook, Instagram, Twitter or Google+, We may use various third parties Cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved
in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in Your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

To help better inform you about settings related to cookies please visit the link for your browser below. If you do not find your browser listed, a quick online search should guide you through changing your cookie setting if you want to do this.

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

Not really, you will be able to browse through our products and other content but if you wish to access your account then we will need to use a cookie.

http://tools.google.com/dlpage/gaoptout  

How can I control my cookies?

To understand how to get better control of cookies on your system we suggest you go to www.AboutCookies.Org they have lots of up-to-date information about how to manage cookies in the latest internet browsers like Internet Explorer, Firefox and Google Chrome.

• The Internet Advertising Bureau Website Your Online Choices allows you to install opt-out cookies across different advertising networks. 

• Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use this popular analytics product. 

• Some technologies such as Mozilla's Do Not Track allow you to tell websites not to track you. 

• Other technologies allow you to import a list of websites you want to block. 

Contact Us  
If you have any questions about this Cookies Policy, You can contact us by visiting this page on our website: https://searchingforskylab.com/contact

Thanks for visiting,